Air Source Heat Pump York: Judith's Boiler Upgrade Story

Judith, from the outskirts of York, had an OVO air source heat pump installed with OVO Solar & Heating in February this year. A £7,500 Boiler Upgrade Scheme (BUS) grant took more than half off the cost of her project. She already had solar panels, and says the grant meant she could make the switch years sooner than she otherwise would have.

Why did Judith choose a heat pump?

For Judith, it was less about money and more about doing her bit for the planet. What tipped her into action was the fear of missing out. "I was aware of the scheme and thought the government may axe it, so decided it was time to act," she says.

What was applying for the Boiler Upgrade Scheme like?

She'd heard installations can be complicated, so she went in a little nervous. That didn't last. "The whole process of applying was really straightforward with no headaches at all," she says.

How did the installation go?

The install took several days, and Judith was at home throughout. She watched it come together without a hitch, and says the team kept her in the loop the whole way. "The OVO installers were brilliant, honestly. They were really approachable, and they talked me through exactly what was happening and when."

What is it like living with a heat pump?

Judith's heat pump now runs alongside the solar panels she'd already installed, which she describes as "the warm glow of using renewable energy". Day to day, she says it's "so quiet, and really simple to use".

Would she have done it without the grant?

Eventually, yes. But with the grant taking more than half off the project, Judith says it would have taken her much longer to save up the money. "We all have to do our bit when it comes to climate change," she says. "I can't wait for a warm house this winter."

FAQs

How much does a heat pump cost in York?Costs vary with the model, the size of the system, how well insulated your home is and how complex the install is. The Energy Saving Trust puts a typical installation at around £12,000 before the grant, and Judith’s £7,500 grant took more than half off hers. The best way to get an accurate price is a survey and fixed quote.

Are there heat pump grants in York?Yes. The Boiler Upgrade Scheme gives £7,500 towards an air to water heat pump in England and Wales, so York homeowners can apply. Homes heated by oil or LPG can claim £9,000 until 31 March 2027. OVO Solar & Heating handles the grant application on your behalf.

Are heat pumps noisy?Judith says hers is “so quiet”. A modern air source heat pump typically makes 40 to 60 decibels at a distance of one metre, which is similar to a microwave and comparable to a modern combi boiler. You can hold a conversation next to one without raising your voice.

Thinking about a heat pump in Yorkshire? Get your heat pump survey today